Project overview

The challenge

Sboard was designed as a platform for monitoring wastewater treatment devices and managing the operational tasks associated with their maintenance and servicing.

The system needed to support different types of users, each with specific responsibilities and access to functionality. Device information, error notifications and service-related tasks had to be organized into clear, manageable workflows.

The design challenge was to bring these interconnected activities into a coherent interface, allowing users to understand device status, respond to issues and manage their daily responsibilities efficiently.

The main design priorities were:

• Support different user roles through appropriate functionality and access restrictions.
• Clarify operational workflows connecting device monitoring, error reporting and servicing activities.
• Organize complex information into an accessible and understandable desktop interface.
• Establish visual consistency across screens, interactions and reusable interface elements.

Work process

01 - Understanding the users and context

Sboard needed to accommodate different user types, each interacting with the platform according to their responsibilities.

The design process began by identifying these user groups, their key activities and the functionality available to them. This helped clarify how different users would interact with device information, service tasks and operational processes.

Mapping these relationships provided a foundation for organizing the application's structure and defining the relevant user workflows.

02 - Mapping operational workflows

With the user roles and responsibilities defined, the next step was to map the key workflows within the platform.

Task flows helped clarify how different users would navigate the system, access device information, respond to reported issues and manage service-related activities.

These flows provided a foundation for structuring the application and connecting individual functions into a coherent operational experience.

03 - Interface design

With the user roles and workflows established, the next step was to translate the application's structure into a clear and consistent interface.

Initial sketches and wireframes explored how device information, monitoring functions and service-related tasks could be organized across the platform.

The visual design introduced a consistent set of interface elements, typography, colors and layout guidelines to support readability and usability throughout the application.

The final screen designs brought these elements together into a unified desktop experience.